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Videos

Introduction to My Curious Colleague Channel

 Quick intro to the intent of my channel and what I hope to accomplish.  Shout out to all my Brand Specialists and Analysts in the Consumer Care space! 

54. Double Secret Bonus Questions w/ Tom Asher, Customer Care Leader & VP at Twist Bioscience

 🏄🏼‍♂️ Have you met my DOUBLE SECRET BONUS QUESTION (DSBQ) 🔐episodes on the My Curious Colleague podcast…? Something new I’ve started where I get a chance to go a little off Full Episode topic and ask questions that my guests have a unique POV on… Listen to S3 Ep54 with Tom Asher, VP of Customer Support at Twist Bioscience who joins me for the DSBQ. We dig into his non-corporate journey to “finding” Consumer/Customer Care as a profession.  

New Products Analysis Thoughts for Customer Care Folks


 New news and New Products are the lifeblood of any Brand. Who better than my Brand Specialists & Analysts in the Consumer Care space to help assess consumer acceptance for the Brand... Listen in for my 5 Tips. 

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